Please contact Beth if you’d like to discuss having Navigating Healthcare guest content or training for your audience. Think: guest blogging, webinars and/or interviews for your website or podcast.
Download my speaker one-sheet: CLICK HERE
Speaking Topics
1. When Information Doesn’t Inform: What Caregivers Actually Need
Best for: Family caregiver podcasts, patient advocacy platforms
Caregivers are handed binders, pamphlets, and discharge instructions—but information isn’t the same as understanding. Beth shares what she learned watching fellow caregivers lose trust in their medical teams over outdated materials, and how she channeled her own confusion into building resources that meet caregivers where they are.
Audiences will learn:
- Why more information often creates more confusion
- How to validate what you’re being told without becoming adversarial
- Practical strategies for organizing and using medical information
- How to recognize when you’re in over your head—and what to do about it
Sample Interview Questions
For caregiver audiences:
- You’ve said that information isn’t the same as understanding. What does that mean for someone who just got handed a stack of paperwork after a diagnosis?
- What’s the difference between a caregiver who adapts to confusing information and one who loses trust in their medical team?
- What do you wish you had known at the start of your caregiving journey?
2. The New Work of Patients and Care Partners
Best for: Medical professional audiences, patient safety podcasts, healthcare quality programs
Dr. Victor Montori calls it “new work“—the unpaid, untrained labor that patients and caregivers now perform as part of modern healthcare. Coordinating specialists, managing medications, tracking symptoms, navigating insurance: this work is invisible to the system but essential to outcomes. When it fails, patient safety suffers.
Audiences will learn:
- What caregivers are actually doing that clinicians may not see
- How information delivery failures create downstream safety risks
- The six stages of caregiving and how needs shift across them
- What “patient-centered care” looks like from the patient’s side of the equation
Sample Interview Questions
For medical professional audiences:
- What is the “new work” that patients and caregivers are doing that clinicians might not see?
- How do information delivery failures become patient safety issues?
- What would it look like for healthcare systems to treat caregivers as partners rather than bystanders?
3. Designing With Us, Not For Us: Why Healthcare Innovation Needs Care Partners at the Table
Best for: Healthcare innovation podcasts, medical technology audiences, MBA and entrepreneurship programs
Healthcare technology is built to solve problems—but too often, the people defining the problems have never lived them. Beth brings the caregiver perspective to innovation conversations: what it’s like to navigate multiple portals (or not), to receive “help” that adds work rather than reducing it, and what it would look like to design tools that actually fit into the chaos of real caregiving.
Audiences will learn:
- The gap between what looks helpful in a demo and what helps at 2 am
- Why care partners must be included from the design phase, not consulted after launch
- What “help that actually helps” looks like—and what gets in the way
- How to ask better questions when designing for patients and families
Sample Interview Questions
For healthcare innovation audiences:
- What’s an example of a tool or system that was designed to help but actually added burden?
- Why do you think care partners are so often left out of the design process?
- If a healthcare startup asked you to advise them, what’s the first question you’d want them to answer?
Navigating Healthcare Guest Content
See some examples of Beth’s work.
Blogging
- eHospice website for ‘Advance Care Planning Day’ (April 16)
- A guest post for this website was also provided by AdvanceCarePlanningCanada. Find information on submitting guest blog posts to NavigatingHealthcare.ca.
- A YouTube video was also added as part of the guest blogging ‘exchange’.
Webinars
Family Emergency Planning
Every Worry Needs A Plan! And every family can stand to have an emergency plan..
Beth introduces a process for identifying what emergencies and/or concerns a patient or care partner may have and how to create an emergency plan. Beth also offers this as a free monthly webinar and clients can engage her for 1-on-1 support creating parts of their own plans.
The 6 Stages of Caregiving
As we move through a caregiving experience, our situation and needs change. Beth gives an overview of 6 stages of caregiving from being an ‘expectant’ care partner through to a care partner who has lost their ‘caree’ and is beginning to look forward to what comes next. Supporting care partners is improved when you can better understand where they are in their experience.
The ‘New Work’ of Patients & Care Partners
Being a patient or care partner in the 21st century comes with a significant amount of ‘new work’. It’s still too often left up to patients and care partners to figure this new work out for themselves. Beth
Interviews
- With KaraForeman.com. In progress. I will upload the interview link when it is available.