When Do You Need to Learn to Navigate Healthcare?

Published by Beth Campbell Duke on

The obvious answer is that we should all learn to navigate healthcare before we need to!

That’s not how it usually works because we often don’t even think about our healthcare systems until we find ourselves needing them.

But there are some clues that can help guide you, or help you identify when a friend or family member might benefit from some help.

Watch the video and take the quiz below.

When Should You Learn to Navigate Healthcare: A Quiz

Here are the Quiz Questions:

For every true statement, give yourself 1 point. You have:

  • At least one specialist.
  • Recently been tested for or diagnosed with a critical or chronic illness.
  • Found yourself having to work to fit in all the appointments expected of you.
  • Prescriptions from more than one healthcare provider.
  • Experienced frustration trying to arrange an appointment or test.
  • Been asked by one physician about test results carried out by another physician.
  • Struggled to keep up with the things you are expected to do by many providers.
  • Felt concerned about the financial impacts of your health situation or diagnosis.
  • Helped a friend or family member with any aspect of their healthcare or someone has helped you. This includes attending appointments, taking notes, asking questions, helping with medication management…
  • Been looking for help ‘learning the ropes’.

Score this quiz in light of your own situation.

When it’s time for more information to help you learn to navigate healthcare there are ways to get connected here. You can:


Beth Campbell Duke

Beth is a science educator and family caregiver for her husband, Tony, and her parents. She's busy developing programs and materials to help other patients and family caregivers navigate the healthcare system and tell their stories. Beth's biggest wish is to see the healthcare system incorporate 'trauma-informed care' into its workplaces to address the growing number of healthcare providers, patients and family caregivers experiencing primary and secondary trauma.